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Copyright © 2010 Jaimes Nel
Measuring User Feedback
Robert Rubinoff published some useful techniques for generating feedback from early user feedback on interactive applications.
Robert Rubinoff published some useful techniques for generating feedback from early user feedback on interactive applications.
The principal of the method is setting up scoring tables on several (preferrably divisible cleanly into 100) points relating to Branding, Functionality, Content and Usability.
This ranking or scoring method is a direct means for translating subjective user feedback into quantitative information.
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