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Copyright © 2010 Jaimes Nel
Service Design Research
Jeff Howard has posted a selection of service design citations from a number of business journals going back 30 years.
Jeff Howard has posted a selection of service design citations from a number of business journals going back 30 years. With something of an emphasis on business systems and less on the cultural development of value, it can feel a bit dense at times but it’s a valuable resource and Jeff has added a very useful filtering system to trace the lines of flight.
Service Design Research by Jeff Howard
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